iMaids is committed to protecting your online privacy. We only use the information we collect about you online to provide cleaning estimates.
What information do we collect? How do we use it?
Our site’s contact form requires users to give us minimal, personal information (first name, zip code, telephone & e-mail address). This information is solely used to contact the prospective client in conjunction with attempting to sell our services. We will not maintain any records or have any future unsolicited communications with the prospect.
New clients are required to provide us with additional personal information (name, address, e-mail, telephone number(s) & house/family information). We carefully secure all provided information and solely use it to maintain record of the client and communicate the information to the client’s assigned maid. We may also use the information we collect to occasionally communicate with you regarding matters pertaining to our service or special promotions.
Visits to our website are monitored for the accumulation of statistical information, (including, but not limited to such things as your computer IP address which identifies your computer and the network or Internet service provider to which your computer is connected, the number of visits to our website, the specific pages of our website visitors access, which domains the visitors come from and the browsers visitors use to visit our website). This statistical information is used to allow iMaids to evaluate the effectiveness of the services it provides, to monitor our website’s performance and to make it easier for visitors to use our website. These statistics are anonymous. Unless you tell iMaids, through registration or communicating with iMaids in some other way, iMaids does not know who you are.
How does iMaids protect customer information?
When you submit information to us, we use a secure server. This secure server software, SSL (secure sockets layer) encrypts all information you input before it is sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use of digital certificates.
What about “cookies”?
Will iMaids disclose the information it collects to outside parties?
iMaids does not sell, trade, or rent your personal information to others. All information you provide about yourself, your company or residence is securely maintained in our central office.